SHIPPING AND RETURNS

Shipping is a flat Rs. 99/- on all transactions. Shipping is free for Order value of Rs. 3000 and above. Free Shipping does not apply to swapped items i.e. items bought by redeeming points.  Items will be shipped by us and received by you within 7 working days of placing the order. Shipping of Product(s) for Swap/ Thrift may attract GST which will be levied by us and paid by you as per statute.

You can initiate a Return by emailing Swap Fashions on [email protected] within 3 days of receiving the ordered item.

Returns will not be accepted for items costing less than or equal to Rs. 500 or 300 Points. You may be required to provide supporting photos or videos of the item for verifying the return and refund claim.

Refunds only in the form of Store Credit will be provided, where Points for the equivalent amount of the item will be added to your Account.

You will need to pack the items properly and print and stick a prepaid label on the package which will be emailed to you.

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