Thrifting allows you to buy preloved items listed on the website by paying in INR without having to send in your own clothes.

You can start thrifting here

You can sell your clothes to us and receive cash as per the calculator provided here

Swapping is when you trade in your clothes, earn points for them (link to how to sell/swap page) and then use your points to buy items from the website. 

If you choose points over cash for your clothes, you will get 3X the amount i.e. you would get either Rs. 50 for a top traded in by you or 150 points for the same.

Points received will expire after 365 days, if not redeemed.

  • Women Western wear (branded only)
  • All clothes have to be in “New/ Next-to-new” condition only
  • Click here to see what we accept

We accept all known fashion brands. The Brand should have an online presence (website or present on e-commerce stores) with the brand logo/name present on the clothes. 

Click here to see what brands we accept.

  1. Items in poor condition, e.g. stained, faded, shrunk, altered, damaged, ripped, etc.
  2. Dirty clothes (so make sure your clothes are freshly laundered)
  3. Locally made clothes bought on street side 
  4. Unbranded clothes

All items received by us go through a strict filtration process. 

Cash/Points are awarded within 7 days of receiving the clothes on a fair basis keeping in mind the brand, quality, price, style, and desirability of the product. Cash/Points granted to each item will be at the complete discretion of SWAP Fashions.

Cash/Points will be deducted if any item is found to be in need of upcycling or a wash.

If the item is too damaged even for upcycling/cleaning, then the same will be donated to NGOs for recycling. You do not earn any cash/points for an item that is sent for donation. 

Please note that it is in our interest too to select as many items as possible and award as much cash/points as possible to ensure you get your money’s worth. So be rest assured that we will do our best to award you the maximum points possible.

Click here to see the cash/points calculator.

We will gladly accept this proposition and thank you for the same from the bottom of our hearts:) Donating your clothes to Swap Fashions will ensure that your precious clothes reach their right destinations where they will be loved and utilized.  Please ensure to donate only clothes “that we accept”

Yes you can, but the same rules apply.

Cash/points awarded for clothes is non-negotiable. All calculations are on a fair basis keeping in mind the brand, quality, price, style, and desirability of the product. It is in the interest of Swap Fashions that the you earn more cash/points as that will get you your money’s worth. So be rest assured that we will do our best to award you the maximum cash/points possible.

However, if you are still unhappy, then we can keep your clothes aside and you can make arrangements to have them picked up yourself

All items are washed and disinfected by steam before being put up on the website. Once an order is received for an item, the same is disinfected once again before dispatching it.

We have tried to make the RETURN process as hassle-free as possible. You can initiate a Return by emailing Swap Fashions at [email protected] within 3 days of receiving the ordered item.

Returns will not be accepted for items costing less than or equal to Rs. 500. You may be required to provide supporting photos or videos of the item for verifying the return and refund claim.

Refunds only in the form of Store Credit will be provided, where Points for the equivalent amount of the item will be added to your Account, which can be redeemed on our website anytime in the next one year.

You will need to courier or drop off the item yourself at our office address.

If you do not have enough points to buy your desired outfit, then you can pay INR for the shortfall in the amount and get your outfit. (1 swap point = Re. 1)

You can later order a Swap Kit and trade in more clothes to earn more points.

Shipping is a flat Rs. 99/- on all transactions. Shipping is free for Order value of Rs. 3000 and above. Items will be shipped by us and received by you within 7 working days of placing the order.

Swap Fashions donates 10% of all sale proceeds of items listed in the Thrift for a Cause‘ to a Charity. So make sure you thrift as many pieces as possible from the “Thrift for a Cause” category and do your good deed for the day!